Using Bench

Does Bench work with Stripe?

Yes. Bench integrates with Stripe to give your bookkeeping team read-only access to your Stripe data. When you connect your Stripe account to Bench, your Stripe data is automatically imported to Bench and used to complete your books. Because the connection is limited to read-only access, your bookkeeping team is not able to modify your More...

How do I change my log in email?

Go to Settings → Profile. You can change your log in email in the Profile section. Remember that changing your log in email also changes the address to which your notification emails are sent.

How do I change my Bench password?

To change your Bench password, go to Settings → Profile. Scroll to the Security section and click Edit. Enter and confirm your new password. Click Save.

How do I upload files to Bench?

There are two ways to upload files to Bench—in the Bench app or via email. When uploading files, keep in mind that not all file formats are supported. We currently support the following formats: jpg, jpeg, pdf, png, tiff, tif, doc, docx, csv, xls, xlsx, iif. How to upload in your browser: Go to Messages More...

How do I delete a file?

Go to Documents → Uploads. Check the boxes beside the file(s) you want to delete. A pop-up will appear. Click Delete.

How do I download my uploaded files?

Go to Documents →  Uploads. Check the boxes beside the uploaded files you want to download. A pop-up will appear at the bottom of the page. Click Download. 

How do I download an Income Statement or Balance Sheet?

You can download an Income Statement or Balance Sheet as a spreadsheet. Go to Reports and then to Income Statement or Balance Sheet. Click the Download button in the top-right corner. Depending on the date range you’ve selected, reports can be monthly, annual, or quarterly. Your downloaded reports will contain all historical income statements or balance More...

How do I search for a transaction?

There are three ways to find a transaction: search all transactions, search within a specific ledger, or search within a specific date range. How to search all transactions: Go to Reports → Search. Enter your search query into the Search text box. This searches all transactions in all ledger accounts and in all date ranges. More...