Messaging

How do I view or clear notifications from my bookkeeping team?

You can view notifications from your bookkeeping team by clicking the small notification counter located above the Bench logo in the top-left corner of the app. While viewing the notifications pop-up, click the little x at the right side of each individual notification to clear it.

How do I remove the unread messages counter?

All messages are marked as read once the oldest unread message has been viewed. To mark all messages as read, scroll up to the first unread message (you’ll see a red bar indicating the oldest unread message). This will remove the unread message counter.

How can I message my bookkeeper?

Go to Messages to contact your bookkeeper.  To book a call with your bookkeeper, go to Messages. Click the Book a Call button.